No-Show Policy

This policy covers canceling or missing a scheduled appointment. Please read it carefully before booking your visit.

Appointment Cancellations & No-Shows

To ensure optimal service and appointment availability for all our clients, we have implemented the following policy:

1. If you wish to reschedule or cancel a confirmed appointment, you may do so up to 48 hours before your appointment to avoid losing the $40 security deposit.
2. You may reschedule up to 1 time within the time frame (48 hours before the appointment) without losing your security deposit.
3. If you do not show up for your appointment or arrive more than 15 minutes late, you will lose your security deposit.

You may hold an introductory offer with a deposit for up to 6 months maximum. The deposit can be returned within the 6-month period. During this period we will reach out to schedule your appointment; if we receive no response, the system automatically takes the deposit after 6 months from the reservation date.

Please contact us as soon as possible if there will be a change to your appointment. We appreciate your understanding and cooperation in helping us provide better service to all our clients.